This is the 6th load we’ve had over the last year. Elcombe are very quick to respond and the quality is great. Very reliable and we don’t want to use anybody else.
Always a pleasure to deal with you. Friendly, helpful and reliable service.
Superb service, delivered the day I ordered.
I was very pleased with the firewood and the friendly and efficient service
The service is great! Phone call to ask us about when it was convenient and then the delivery worked around us
Always a great service from Elcombe.
Friendly folk. Delivery within three hours of ordering. Great wood. Perfect.
Very satisfied with the service and being able to order the best length logs to fit our woodburner.
This is the 5th year we have bought your firewood and so far we have not been disappointed
Absolutely brilliant service, as always! Luke is super-helpful, and the drivers who deliver are always cheerful, helpful and on time. The logs are always great quality and the perfect size, and the extra cost of having them delivered in nets is worth every penny. I wouldn’t dream of buying from any other supplier.
I don’t think you can improve just keep going the way you are.
The wood looks great and delivered exactly when planned!!
It arrived on the agreed day. It was stacked neatly. What was exposed to the weather was covered. The product is good. One gets these surveys requests all the time now- I never bother , but I made an exception because I thought you deserved it!
Quality wood and great service – we ordered on a Sunday night and it was delivered by mid-morning on Monday!
Can’t fault the service or the quality of the product. This is my second order from you and I’m quite sure it won’t be the last!
The online ordering process is really slick and straightforward. The stacking service is worth every penny!
Very Good Wood – Very Good Service Pleasant Company to deal with.
Very quick and v good service
Excellent service. I ordered in the morning and received my load that afternoon. Impeccable service, thank you.
Delivery early the morning after order! Tipped neatly. Faultless
I always buy part seasoned logs around June, they are excellent quality and are perfectly seasoned by the time i need them. I can highly recommend them. No mad panic when the weather takes an unexpected turn AND its cheaper.
Very friendly, great communications and turned up when agreed. Quality wood which was tipped where required. Many thanks
As always, brilliant service from Luke and Elcombe. It cannot be faulted. Wood won’t get used until next winter, but it looks great and I’m sure will burn well.
Wood as described and delivered promptly. Great service.
Always a pleasure to deal with you Luke. Quality of product and customer service is outstanding.
Always been obliging, and delivery punctual. Burns longer than cheaper logs
Thank you once again for an excellent service. You are always efficient, reliable and helpful. The logs are up to your usual high standard.
The wood I ordered was here the next day. Delivered as described. Excellent. In the past 10 years, you have never let me down, even when we ran out and there was deep snow.
had a blip last week of MY doing. Telephoned the yard and spoke to Luke.10 0f my nets were changed and the problem was solved. No suggestions necessary. Elcombe are brill!
Simple to order, delivered promptly, friendly service. Great.
Always a speedy response to an order and delivered when stated. Great service, thanks very much.
Friendly polite and efficient service. A pleasure to do business with, great quality wood every time. So good its sometimes a shame to burn it!
Great product and great professional, friendly service.
I ordered on-line at 5 pm Sunday and it was delivered and safely in the shed by 2 pm Monday. The service is always friendly and helpful. What could be better?
The nets are always full to the brim, very speedy delivery, people say it’s a bit pricey but in my view you get what you pay for which are good dry logs that give off lots of heat and smell nice when stacked near fire.
Fantastic fast and efficient service. Easy website ordering, delivery was great – truck driver had to negotiate tricky driveway, and the wood is lovely and seasoned. Thank you Elcombe Fire and Wood.
Best place to buy firewood. Easy to order and prompt delivery. Excellent wood.
Always very helpful, polite and punctual . I have being getting logs from them for nearly four years and have always been very happy with their service.
Very quick, efficient service! Will be back for more! Have already recommended to other people!
I ordered online at about 5pm and Luke was on the phone to agree a delivery time first thing the next morning. This is exactly what he does every time. Brilliant!
You couldn’t improve. Both orders were placed online and both delivered the following day. Very friendly drivers.
First class product delivered by very polite friendly people. They will be my first port of call from now on
Brilliant service and so speedy too. I placed my order online at 7.00 am and by 10.00 am the same day, my logs had arrived! Highly recommended.
Superb, as usual – and even delivered the same day this time. Thank you
Excellent customer service and quick delivery.
Extremely helpful all round, ordering process simple . Delivery perfect, wood brilliant
Have bought our logs from you now many times. The service we receive is brilliant, the quality of the wood is always excellent. Nothing else to add apart from I highly recommend you to anyone who will stand listen long enough to listen!
Excellent service, contacted me very quickly after placing my order to arrange delivery. Delivery two hours later, couldn’t ask for more!
Fast service, convenient delivery time always arranged by a personal call. Wouldn’t go anywhere else.