Great service, exceptionally fast delivery and friendly drivers as well!!
The firewood from Elcombe is always topnotch. My latest load was hand stacked on my back porch. He had to stack logs against windows, which he did very carefully. He took his time and I will definitely be ordering from Elcombe every time. Great wood, great service.
Professional and efficient service. I placed the order online and this was followed up with a phone-call. The logs were delivered with no problems the next day. Brilliant service and fantastic logs…. No more smoking from my wood-burner!
Great quality, no residue on logburner glass. Length of cut very accurate. Next day delivery was great, speedy service, as usual. Friendly and helpful driver.
Excellent, prompt service. Delivery driver(operative?) excellent
Thanks for quick delivery, and for leaving the wood inside the gate next to the shed as requested, even though I was out at the time.
The phone call I received to arrange delivery within 3 minutes of placing my online order was very impressive, and very welcome. That showed superb service, as was the case on the day of delivery when the driver went the extra mile (not literally) in unloading and carrying the nets to my storage area.
Would just like to say how beautifully the logs were stacked for us – almost seems a shame to use them!! Please pass on our thanks to the driver who delivered and stacked
Outstanding! Worth every penny! A VERY satisfied customer. Thanks for your service.
Repeat customer due to excellent service – always confirm delivery arrangements by phone and leave logs tidy where requested and protected against weather.
Very quick delivery, very friendly. Great website and online ordering very easy.
You delivered ultra quickly & the logs were excellent.
Ordered at 1pm delivered by 5pm……..brilliant
Delighted to receive a call on Saturday 9.30am to arrange delivery after having ordered only about 8 hours earlier – very quick service.
Great service and really quick delivery
Service was excellent. Lovely man who delivered and stacked the wood for us.
We are very pleased with the service we received as you were able to deliver within a few hours of our order and gave us a time window. The wood is good quality and packaged well. Many thanks, we will call you again next time we order.
Excellent service. Ordered Monday evening and delivered Tuesday afternoon.
Easy ordering process. Very fast contact to arrange delivery & a really quick delivery to our home.
Great to receive a call straight after ordering on-line and swift delivery that afternoon – great service, well done.
EXCELLENT SERVICE – DELIVERY WITHIN 2 HOURS OF ORDERING VIA WEB !!!
I ordered on line and the following day you phoned me to arrange delivery (delivered that day and put logs in the right place and covered with plastic to protect from rain) Absolutely fantastic service, thank you, a pleasure to deal with you guys. Will definitely be back once these have all gone!
I wish everyone we dealt with were as efficient and helpful as Elcombe wood. Could not fault the speed that Luke confirmed and arranged delivery or the friendly driver.
Excellent personal service. I was contacted immediately after placing my order on the internet to arrange next day delivery. Stacking service was excellent too. Completely satisfied customer thank you
Excellent service, as always. Luke is great to deal with and extremely helpful. The delivery driver should are also great to deal with.
Very efficient service, really friendly and helpful staff and great products!
Absolutely brilliant service, and great kiln-dried firewood. Always lovely to speak to Luke on the phone, he is really personable and helpful.
Excellent service from Elcombe. Nothing was too much trouble especially as delivery to my home due to location was not straightforward. I would certainly use them again.
As always delivered as requested at the right time in a friendly and professional manner.
Very quick service and he unloaded it exactly where I wanted it the logs look great
Once again, your delivery driver was excellent. He went above and beyond to help me prepare for the delivery and was friendly and cheerful throughout. It’s always so easy receiving a delivery from you guys.
Very pleased the wood received was of a good size .And lovely and dry .will defiantly buy from you again .thank you. Very good all round service.
Great prompt service, use this company every year.
The quality of logs is consistently good and better than other suppliers I’ve tried.
2 major plus points: 1) You called to confirm the order and check delivery address and instructions. 2) When the order was delivered, rather than dumping in the drive, the order was thoughtfully placed under cover and in a log store box, which is exactly where it needed to end up. Thank you.
Thank you for another quick delivery of great quality logs.
Polite friendly excellent service and excellent wood.
Good quality wood. Prompt delivery. Pleasant and helpful delivery driver. Good website.
Excellent service from start to finish. Polite and courteous. Definitely buy from again. Also the free delivery is a big bonus.
This is my first time for using kiln dried logs and I was a sceptic but they are amazing and you will notice the difference. A clean and longer lasting burn to the alternative. I place a order in the evening and had a call the following morning to confirm deliver which was as instructed in terms of location. Yes I would say you got to tru kiln dry and this company is dedicated to making sure you a good experience all round.
Always top quality logs & quick delivery . The logs were left in place requested & also covered just in case it rained . Very pleased with service Thank you
friendly extremely efficient service. Slight delivery blip really quickly dealt with . Excellent customer service.
Ordered on a Saturday, arrived on the Monday! Excellent quality and great service!
Website easy to navigate, placed the order & prompt delivery the next day. Expertly stacked, very clean and tidy. Impressive
Firewood was delivered next day. Used the stacking service which was excellent and carried out with no mess and a friendly attitude. Will definitely be ordering the same next time.
Very impressed with the quick and friendly service. Ordered online at 8pm and received a call the next morning to arrange delivery that day. Went for the log stacking service which was done without any fuss. All in all very happy.
The high quality firewood, although a little more expensive than other sources, helps to keep our stove and flu in good condition; our chimney sweep always comments on how little residue is created due to the good quality wood we are burning.
Frequently recommend you on Facebook when people are looking for firewood. Great wood, speedy and hassle free delivery.
I had my logs stacked, amazing service, even offered to stack around the Woodburner. Awesome
Brilliant service all round