Always super prompt and friendly service. Would thoroughly recommend.
You are all absolutely brilliant. I’ve never met Luke but after talking to him on the phone for many years he feels like an old friend. Logs have always been delivered within 24 hours of ordering, and your drivers are always super helpful and cheerful. It’s a joy to do business with you, thank you!
Always excellent and Just a brilliant service from Luke and his team. Always friendly and efficient, his logs are second to none – thank you:-)
Top quality firewood. Fantastic customer service. Called me the same day I ordered to arrange delivery the very next day! Would highly recommend!
Great service, great range of wood to choose from and first class stacking service. I’ve been buying from Elcombe for years and when I have needed them to be quick and responsive they have always come through.
Service and quality is always excellent. I don’t believe you could improve!
Always an efficient fantastic service. Excellent wood to burn.
Used Elcombe for years, always good quality wood and great service.
Fast friendly service and good firewood at a reasonable price, as always.
Fantastic logs and wonderful service, within seconds of ordering online my phone rang to confirm a next day delivery – Brilliant!
I really don’t think that there is anything that you could improve upon. Superb service from start to finish and all delivered by the next morning. It’s the warmest we’ve ever been! We will most def be using your company again. Thank you.
Always very responsive and usually deliver the same day as my order is placed – excellent! Really could not suggest any improvements in service.
I ordered online on Sunday evening, got a call on Monday morning and, before my son got home from school, the wood was delivered and beautifully stacked. How do you improve on that?
I don’t think I could possibly find anything to improve your service. The wood was delivered the day after the order was made and the appointment made minutes after the order. Friendly and prompt service.
Prompt service, easy delivery, particularly impressed that the driver provided plastic to cover the wood.
Fast friendly and polite service from all staff, excellent value.
Amazed and pleased by same day delivery – much better than others offered.
Appreciated the really quick delivery and the fact you put the bags into my log store for me! Wood quality is fantastic – thank you 🙂
Delighted both with the quality of the wood and the service. Got a phone call to make sure their planned delivery was convenient for me, and then it was delivered – the day after ordering.
Amazing response. Elcombe were on the phone within 10 minutes asking if they could make the delivery in around 45 minutes. And they delivered at that time. Fantastic quality wood!
Very prompt delivery! I think you have great and prompt service and your products live up to your description of them.
Great customer service and communication, ordered one evening and delivered the next morning! Good quality, even sized pieces that are easy to stack
The service was fast and efficient with a call to confirm. It was much appreciated that you stacked the logs in the store I had ready
Excellent wood and excellent service as always. Delivery drivers are always friendly and helpful. And super speedy delivery!
Great quality firewood (good size and low moisture content), easy to buy, communication and delivery process is excellent.
Delivery was very prompt – the day after ordering. The stacking service saves a lot of time so is worth paying the extra for that.
Rapid, timely, friendly service and excellent quality firewood.
All I can say is great service! I ordered in the evening and you delivered our order 13 hours later. Excellent
Excellent service. Came on the day requested, unloaded and stacked logs very efficiently.
I’m delighted with our firewood, the delivery was quick and easy and the logs burn beautifully. Many thanks.
Ordered online over the weekend, had a phone call 1st thing Monday morning and my order was delivered a couple of hours later. Good dry clean logs. Both office staff and delivery guys are always cheerful and helpful.
Excellent service from Elcombe Firewood. Easy to order on the website, prompt response with delivery that afternoon. The netted logs are very helpful especially when you are senior citizens.
Absolutely excellent service as usual, ordered on line one evening, phone call and delivery received the next day. Driver placed logs exactly where requested out of the rain. Great size, not too big, good quality hardwood. Couldn’t be more pleased, you offer a great product and fantastic service, which is so rare these days. Thank you all so much, I will definitely buy from you again and have already recommended you to several friends and neighbours.
Very quick delivery – the day after we placed the order. Logs stacked beautifully. The wood burns well and produces lots of heat. Will definitely purchase again!
Great service – same-day delivery organised very soon after making online order.
always impeccable service and quick response to on-line orders. Thanks and take care
Very efficient, got my wood the same day and a phone call within 10 minutes of ordering online.
Excellent service, ordered one afternoon delivered the next morning.
service is great, always very efficient and great quality firewood
As always an excellent service, great logs, thanks again, How can you improve on such a great service??
Excellent service again. Bought online, phone call to confirm delivery date, very helpful driver. Thank you
Fabulous service – delivered within 24 hours again! Great quality logs too.
We place our first order with you a week ago. Within an hour we had a call from you saying you were in the area and whether you could come along. Delivery guy turned up with the logs and kindling and dropped them exactly as requested and was a really friendly as well. First order to delivery 90 minutes !!! The service couldn’t have been bettered.
Lovely wood and nice mix of sizes, we don’t always need big logs
Your wood is the best we’ve tried by far, always deliver quickly. Keep up the good work 🙂
Ordered online, immediately Luke phoned to confirm delivery the next morning. Outstanding customer service and products.
Thank you once again for a fast, efficient and friendly service. Very happy!
Speedy delivery and very considerately left under cover. Would highly recommend.
Excellent wood delivered on day and time that I requested.
Very hard to find any room for improvement, superb service and wood! Thank you