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đźšš Next day delivery, or sooner (yes, really)! Free kindling with every order

Why are your logs more expensive than some other suppliers?

Good question!

And the answer is that we work very hard to deliver the best quality logs with a great service to make sure you get what you pay for and that costs a little bit more, for the product and in time and in equipment:

QUALITY
– 100% hardwood, all legally felled and sustainably sourced
– Rigorous quality control – every delivery is checked for volume and moisture content
– All logs cut to a consistent length
– Minimal bits! We’ve invested in grading equipment which minimises the wood and bark chips created when cutting and splitting firewood
– No quibble satisfaction guarantee – if anything is wrong with our logs, we’ll fix it, quickly. With no quibble

SERVICE
– Super speedy delivery (next day or even the same day)
– We deliver when it’s convenient for you and ring you first to check
– Helpful, friendly delivery drivers who take care to deliver the logs where you want them
– Up to date, helpful website where you can order online
– Easy to get hold of. When we can’t answer the phone, we ALWAYS ring you back. And a quick response to emails
– If it’s raining, we’ll cover the logs with a free plastic sheet
– Our staff are trained and equipment maintained to a high standard, so that our woodyard is a safe place to work and your logs are safely delivered

Really happy that the team at Elcombe called me the day they proposed to deliver and were able to deliver our logs very soon after our order was placed. The logs are to the same high standard of the previous delivery and for the same price! The logs delivered are perfect, nicely sized and super dry so they burn really well in our wood burner
SW, Bisley – Nov 2025

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