Why are your logs more expensive than some other suppliers? Good question! And the answer is that we work very hard to deliver the best quality logs with a great service to make sure you get what you pay for and that costs a little bit more, for the product and in time and in equipment: QUALITY – 100% hardwood, all legally felled and sustainably sourced – Rigorous quality control – every delivery is checked for volume and moisture content – All logs cut to a consistent length – Minimal bits! We’ve invested in grading equipment which minimises the wood and bark chips created when cutting and splitting firewood – No quibble satisfaction guarantee – if anything is wrong with our logs, we’ll fix it, quickly. With no quibble SERVICE – Super speedy delivery (next day or even the same day) – We deliver when it’s convenient for you and ring you first to check – Helpful, friendly delivery drivers who take care to deliver the logs where you want them – Up to date, helpful website where you can order online – Easy to get hold of. When we can’t answer the phone, we ALWAYS ring you back. And a quick response to emails – If it’s raining, we’ll cover the logs with a free plastic sheet – Our staff are trained and equipment maintained to a high standard, so that our woodyard is a safe place to work and your logs are safely delivered
