These guys really know how to run a business. The logs are excellent and the service is outstanding. I had barely pressed the pay button before I had a call to say they could be delivered. Best service I’ve ever come across, thank you.
Faster than a speeding train… I put my order in at 10.30pm on Sunday, and received my firewood 10.30am on Monday. Amazon Prime could learn a thing or two from you about great service.
A first class service as ever! placed my order on a Thursday evening and the delivery arrived at 9.20 on the Friday. I can’t think of any improvement to beat that service.
Placed an order early evening online, the logs were delivered mid morning the following day! I missed a call a few hours before they were due to arrive to advise of delivery time. I’d left a voicemail to ask if they could tip the logs on the tarp if laid out. No fuss, excellent service … Continued
Just wanted to say how hugely impressed I am with you.. From placing the order, the call back to sort the details, the speed of delivery…. and then I came back tonight to find the logs beautifully stacked by the house, wrapped against the rain and no mess at all. Thank you to you all … Continued
Delivery was very prompt and service friendly as always. Nice touches such as weatherproof covering provided (as I was going to be away at the time of delivery), and a free bag of kindling. I find Elcombe a very professional and customer-focused company to deal with.
You're service from Luke was very speedy, friendly and professional, from my online order, organising delivery and then receiving it. Thank you very much, I'll be back when we need more for sure!