We have not used the logs yet as still waiting for the log burner to be put in, but found delivery quick and Luke very helpful will order again when needed
Once again a great service, great logs and super fast delivery
Very easy to order and quick delivery. Excellent service would use again.
Sacks always rammed full of quality wood, excellent service! Only place I go for logs.
You pay attention to details and offer only the best quality firewood in each category – which actually works out as best value in the long run as well.
I don’t normally bother with surveys, but I really appreciate your excellent service – very prompt in following up on orders, great communication and your delivery guys are always super helpful – so thank you!
Impeccable service. Couldn’t be happier with level of service.
Good quality wood, quick delivery… a perfect service!!
Excellent logs delivered quickly.
Quick and efficient delivery of logs. Thank you.
Prompt and reliable service. Polite, helpful and friendly staff.
Great service and delivery on time from friendly driver
As usual quick and efficient delivery of really excellent wood. There is a lot of wood in each load and each year I forget how long it takes to move the pile and stack it but it is an enjoyable and healthy way to spend an hour or so!
Really quick delivery and very impressed with the quality
Very pleasant to deal with really easy for me as a customer
Outstanding customer care from placing orders online to organising timing of deliveries. Your driver can really navigate the narrow parking spaces in our village. Thank you!
This is the 6th load we’ve had over the last year. Elcombe are very quick to respond and the quality is great. Very reliable and we don’t want to use anybody else.
Always a pleasure to deal with you. Friendly, helpful and reliable service.
Superb service, delivered the day I ordered.
I was very pleased with the firewood and the friendly and efficient service
The service is great! Phone call to ask us about when it was convenient and then the delivery worked around us
Always a great service from Elcombe.
Friendly folk. Delivery within three hours of ordering. Great wood. Perfect.
Very satisfied with the service and being able to order the best length logs to fit our woodburner.
This is the 5th year we have bought your firewood and so far we have not been disappointed
Absolutely brilliant service, as always! Luke is super-helpful, and the drivers who deliver are always cheerful, helpful and on time. The logs are always great quality and the perfect size, and the extra cost of having them delivered in nets is worth every penny. I wouldn’t dream of buying from any other supplier.
I don’t think you can improve just keep going the way you are.
The wood looks great and delivered exactly when planned!!
It arrived on the agreed day. It was stacked neatly. What was exposed to the weather was covered. The product is good. One gets these surveys requests all the time now- I never bother , but I made an exception because I thought you deserved it!
Quality wood and great service – we ordered on a Sunday night and it was delivered by mid-morning on Monday!
Can’t fault the service or the quality of the product. This is my second order from you and I’m quite sure it won’t be the last!
The online ordering process is really slick and straightforward. The stacking service is worth every penny!
Very Good Wood – Very Good Service Pleasant Company to deal with.
Very quick and v good service
Excellent service. I ordered in the morning and received my load that afternoon. Impeccable service, thank you.
Delivery early the morning after order! Tipped neatly. Faultless
I always buy part seasoned logs around June, they are excellent quality and are perfectly seasoned by the time i need them. I can highly recommend them. No mad panic when the weather takes an unexpected turn AND its cheaper.
Very friendly, great communications and turned up when agreed. Quality wood which was tipped where required. Many thanks
As always, brilliant service from Luke and Elcombe. It cannot be faulted. Wood won’t get used until next winter, but it looks great and I’m sure will burn well.
Wood as described and delivered promptly. Great service.
Always a pleasure to deal with you Luke. Quality of product and customer service is outstanding.
Always been obliging, and delivery punctual. Burns longer than cheaper logs
Thank you once again for an excellent service. You are always efficient, reliable and helpful. The logs are up to your usual high standard.
The wood I ordered was here the next day. Delivered as described. Excellent. In the past 10 years, you have never let me down, even when we ran out and there was deep snow.
had a blip last week of MY doing. Telephoned the yard and spoke to Luke.10 0f my nets were changed and the problem was solved. No suggestions necessary. Elcombe are brill!
Simple to order, delivered promptly, friendly service. Great.
Always a speedy response to an order and delivered when stated. Great service, thanks very much.
Friendly polite and efficient service. A pleasure to do business with, great quality wood every time. So good its sometimes a shame to burn it!
Great product and great professional, friendly service.