Simple to order, delivered promptly, friendly service. Great.
Always a speedy response to an order and delivered when stated. Great service, thanks very much.
Friendly polite and efficient service. A pleasure to do business with, great quality wood every time. So good its sometimes a shame to burn it!
Great product and great professional, friendly service.
I ordered on-line at 5 pm Sunday and it was delivered and safely in the shed by 2 pm Monday. The service is always friendly and helpful. What could be better?
The nets are always full to the brim, very speedy delivery, people say it’s a bit pricey but in my view you get what you pay for which are good dry logs that give off lots of heat and smell nice when stacked near fire.
Fantastic fast and efficient service. Easy website ordering, delivery was great – truck driver had to negotiate tricky driveway, and the wood is lovely and seasoned. Thank you Elcombe Fire and Wood.
Best place to buy firewood. Easy to order and prompt delivery. Excellent wood.
Always very helpful, polite and punctual . I have being getting logs from them for nearly four years and have always been very happy with their service.
Very quick, efficient service! Will be back for more! Have already recommended to other people!
I ordered online at about 5pm and Luke was on the phone to agree a delivery time first thing the next morning. This is exactly what he does every time. Brilliant!
You couldn’t improve. Both orders were placed online and both delivered the following day. Very friendly drivers.
First class product delivered by very polite friendly people. They will be my first port of call from now on
Brilliant service and so speedy too. I placed my order online at 7.00 am and by 10.00 am the same day, my logs had arrived! Highly recommended.
Superb, as usual – and even delivered the same day this time. Thank you
Excellent customer service and quick delivery.
Extremely helpful all round, ordering process simple . Delivery perfect, wood brilliant
Have bought our logs from you now many times. The service we receive is brilliant, the quality of the wood is always excellent. Nothing else to add apart from I highly recommend you to anyone who will stand listen long enough to listen!
Excellent service, contacted me very quickly after placing my order to arrange delivery. Delivery two hours later, couldn’t ask for more!
Fast service, convenient delivery time always arranged by a personal call. Wouldn’t go anywhere else.
Brilliant service! Less than 24 hours from ordering to delivery!
Best wood I have ever used and exceptional friendly service. Thank You
I have always found Elcombe Logs to be brilliantly fast at helping and delivering. And the logs are fantastic too! They came the following today this week! Amazing….
We were AMAZED at the prompt service – ordered the logs in the morning and they arrived in the afternoon! Also, having the logs in nets made all the difference as we have to carry wood through the house. What has previously been a lengthy job took only a fraction of the time. We will definitely order the nets again.
Excellent product, very quick delivery and excellent customer service
Very good logs and brilliant customer service – what more do you need!
Fantastic service & super quick delivery would highly recommended!
First class service from start to finish.
You are fast and turn up on when you say you will. You stack the bags for me which is a great help. No mess and nothing left to brush up. what could be better?
Luke is brilliant every year I get great service and quick delivery they always try their best to get the wood out before the snow hits!
Next day delivery. Always quick and courteous service. Wood quality is good. Burns well.
Excellent service and firewood
I don’t have any suggestions for improvement. First class customer service – every time, without fail!
Great service friendly staff. 10/10
Superb friendly service, excellent firewood. Have recommended your business locally.
Great service, excellent communication. Really friendly delivery drivers. Wood is perfectly sized, with a nice mixture of large and small logs.
Very efficient and professional service. Excellent communication. Not the cheapest, but definitely worth a little extra for perfect quality logs, accurately cut for my small wood burner and a professionally stacked pile. I’m very pleased with all aspects and wouldn’t hesitate to recommend.
Great service. Very convenient to have bagged logs.
A great and friendly service from all at Elcombe Fire and Wood.
A truly fab “Woodsure Ready to Burn” product at a fair price, cut lengths as requested – a very helpful company and to be recommended.
Excellent service and polite staff.
Amazing. Ordered early evening and received a call early the following morning to say delivery would be that afternoon can’t ask for more than that
Great product, great service, fantastic response.
Great service – slick and efficient. Thoughtfully delivered, quality wood. Thank you.
The online ordering was dead easy. Your website is excellent, especially describing size and load size.
Great service, from ordering to delivery. The kind delivery man even covered the logs for us in the dark and heavy rain, size of logs perfect. It was lovely to have such great service thank you. We will definitely be buying from you again. Thank you.
Really quick service, left the wood just where I asked, excellent quality. It’s worth paying the extra for kiln dried as it burns for much longer.
Reliability sums it up. Easy to order, immediate and friendly follow up call to arrange delivery which always arrives as promised, and kiln dried firewood that lights and burns like a dream every time.
The kiln dried logs burn for a long time especially when combined with brickettes. This is much more environmentally efficient. Great service. Just about to have a cuppa next to my fireplace
Thanks for your help with delivery. It was very much appreciated. Nets of logs and kindling left neatly, exactly where was agree on the phone. Couldn’t have asked for more.