Can’t fault the service, been a customer for a few years now and the service hasn’t slipped. Friendly staff, prompt delivery, keep it up guys!
Faultless service from first contact to delivery – quick, efficient, courteous…and great logs!
Brilliant service, It is exactly right for us.. Delivered exactly where I asked it to be. Super dry logs. Thank you.
Quality firewood combined with fast, efficient and courteous service. Special thanks to the delivery driver who willingly carried 20 net bags of kiln dried wood up to our wood store and was only slightly out of breath! Many thanks.
Quick to deliver and always the best quality seasoned wood
Fast efficient friendly service, who could ask for more?
I rang in the morning for wood and it was delivered that afternoon. Very impressed! I have bought wood on many occasions and will definitely be buying some more.
Brilliant service as always! Prompt delivery and stacking.
Absolutely brilliant service as always, from ordering on-line, speaking to Luke, and the very prompt next-day delivery. The driver helped my husband carry the bagged logs without being asked, to the back of our house. I wouldn’t dream of buying logs from any other company.
First class!! The quality of the logs is excellent.
Very happy with this service
Thanks for covering my delivery of logs, it kept them nice and dry till I was able to store them.
Excellent service and prompt delivery with great firewood. What more could you want!
Service brilliant as usual!!!!
A great product and fast efficient service
Excellent burns really well! Extremely courteous and friendly delivered the next morning perfect!
Lovely dry hardwood logs, perfect size for my log burner.
Fantastic service as always: delivered day after ordering, just as described, and left where I asked for it to be left. Thank you.
Talk about heat! Fantastic!
Amazing quick service (same day). Great quality dry logs
I use Elcombe every time the wood store’s about to empty – outstanding, rapid service and an excellent product
As always quality product from quality company. Great service, fast delivery, you want the best? go to Elcombefirewood.
Immediate response to on line order. Driver on time as promised. Dropped load as requested. Excellent , cheerful and very pleasant
Delivery follows order flawlessly. Most recent protected from rain by plastic sheeting.
Very reliable, even at short notice. We appreciate the delivery and stacking service, especially as our house can be difficult to find and has poor access. Thanks again!
Top quality wood delivered within 3 hours of ordering! Excellent service. Keep doing what you are doing!
Excellent service as usual, very quick to deliver and friendly staff
Ordered and delivered within 5 five hours!!! Wood and service was brilliant!
Have used them three times now, always great communication and prompt delivery.
I’ll keep buying from Elcombe Firewood!
Amazingly fast service; great quality of logs; couldn’t really ask for any more to be honest! Many thanks
Swift, reliable and friendly service. Couldn’t recommend more highly.
Excellent, fast efficient service
I think your service is perfect as it is. I particularly like the fact that you eventually run out of seasoned, this gives me confidence that you aren’t going to send me soggywood and pretend it’s oven ready.
Fantastic service quick efficient with super customer service. You pay a bit more for the logs but they burn better and longer making the stove more efficient and giving longevity to both the stove and the flu.
Fast efficient service with good quality wood – whats to fault!
Have been using Elcombe for some time now, always happy with service and quality of logs.
Good quality logs as usual. Thank you to Luke and co.
Good quality and cut to good size…..What you’re doing seems to working. Very efficient service.
Always found the kiln dried excellent for heat and burning time, always receive excellent service from Luke
Excellent service as always. You are always prompt to respond and even delivered our logs same day. Wouldn’t buy anywhere else now!
Thank you for the speedy delivery of the logs, they have been burning really well and couldn’t have timed the delivery better, our boiler broke down on the same day so we have been making good use of our log burner.
Excellent service – order online in the morning and the logs were delivered in the afternoon. Fabulous logs – they burn really hot and for a longtime; far superior to the logs we have purchased elsewhere.
excellent service. Delivery within 24 hrs. Efficiently stacked.Thanks!
I have dealt with this company many times now since I purchased our woodburner and since then kiln dried logs etc…Excellent – very good quality and I can tell the difference from those I purchased from another source. I would highly recommend this company not only for the quality of their products but for the excellent after sales service and advice – nothing is too much trouble and they go out of their way to follow through on all queries.
Seriously impressed that I placed my order, on line, at 7am and Wood was delivered by 1pm. Wow!
You cannot improve as your service is 5* always very helpful and friendly
Best firewood I have had in many years. Its the first time I have used elcombefirewood and I can not see me using anyone else from now on. Great website and ordering process and excellent personal customer service when I called them. I was really impressed with how smoothly and efficiently the process was to order and then get the wood supplied. Friendly and helpful driver who put them in the right spot and really good direct communication with Luke. Finally the quality and size of the wood is excellent.
I have been buying firewood from you for around 10 years now. The quality of the wood is always excellent as is the friendly, helpful service.