AE, Kings Stanley – Jan 2019

We were AMAZED at the prompt service – ordered the logs in the morning and they arrived in the afternoon! Also, having the logs in nets made all the difference as we have to carry wood through the house. What has previously been a lengthy job took only a fraction of the time. We will definitely order the nets again.

HD, Chippenham – Jan 2019

Excellent product, very quick delivery and excellent customer service

SE, Nailsworth – Jan 2019

Very good logs and brilliant customer service – what more do you need!

YL, Minchinhampton – Jan 2019

Fantastic service & super quick delivery would highly recommended!

NA, Nailsworth – Jan 2019

First class service from start to finish.

HW, Eastington – Jan 2019

You are fast and turn up on when you say you will. You stack the bags for me which is a great help. No mess and nothing left to brush up. what could be better?

KD, Bowbridge – Jan 2019

Luke is brilliant every year I get great service and quick delivery they always try their best to get the wood out before the snow hits!

PP, Stonehouse – Jan 2019

Next day delivery. Always quick and courteous service. Wood quality is good. Burns well.

SR, Stonehouse – Jan 2019

Excellent service and firewood

MA, Cam – Jan 2019

I don’t have any suggestions for improvement. First class customer service – every time, without fail!

NH, Ebley – Jan 2019

Great service friendly staff. 10/10 Thank you.

SH,Frampton – Jan 2019

Superb friendly service, excellent firewood. Have recommended your business locally.

RS, Minchinhampton – Jan 2019

Great service, excellent communication. Really friendly delivery drivers. Wood is perfectly sized, with a nice mixture of large and small logs.

JH, Berkeley – Jan 2019

Very efficient and professional service. Excellent communication. Not the cheapest, but definitely worth a little extra for perfect quality logs, accurately cut for my small wood burner and a professionally stacked pile. I’m very pleased with all aspects and wouldn’t hesitate to recommend.

TP, Stroud – Jan 2019

Great service. Very convenient to have bagged logs.

AW, Eastcombe – Jan 2019

A great and friendly service from all at Elcombe Fire and Wood. A truly fab “Woodsure Ready to Burn” product at a fair price, cut lengths as requested – a very helpful company and to be recommended.

CH, Longlevens – Jan 2019

Excellent service and polite staff.

EB, Dursley – Dec 2018

Amazing. Ordered early evening and received a call early the following morning to say delivery would be that afternoon can’t ask for more than that

JA, Pitchcombe – Dec 2018

Great product, great service, fantastic response.

ED, Malmesbury – Dec 2018

Great service – slick and efficient. Thoughtfully delivered, quality wood. Thank you.

SR, Stroud – Dec 2018

The online ordering was dead easy. Your website is excellent, especially describing size and load size.

DD, Nailsworth – Dec 2018

Great service, from ordering to delivery. The kind delivery man even covered the logs for us in the dark and heavy rain, size of logs perfect. It was lovely to have such great service thank you. We will definitely be buying from you again. Thank you.

JR, Coaley – Dec 2018

Really quick service, left the wood just where I asked, excellent quality. It’s worth paying the extra for kiln dried as it burns for much longer.

AB, Randwick – Dec 2018

Reliability sums it up. Easy to order, immediate and friendly follow up call to arrange delivery which always arrives as promised, and kiln dried firewood that lights and burns like a dream every time.

JA, Stroud – Dec 2018

The kiln dried logs burn for a long time especially when combined with brickettes. This is much more environmentally efficient. Great service. Just about to have a cuppa next to my fireplace

AH, Eastington – Dec 2018

Thanks for your help with delivery. It was very much appreciated. Nets of logs and kindling left neatly, exactly where was agree on the phone. Couldn’t have asked for more.

LC, Stroud – Dec 2018

On a previous delivery the stacker broke a coal-cellar window (it was easy to do, not an issue) – and then went off, came back and fixed it himself! We were well impressed and very grateful. This probably won’t work on the website but we just wanted to say thanks.

AH, Cirencester – Dec 2018

Very prompt delivery of wood obviously well seasoned and dry with a low moisture content.

SH, Cam – Dec 2018

Always an incredibly easy process and amazingly quick delivery. Thanks

GA, Selsley – Dec 2018

Can’t think of any way you could improve! Your fast efficient service is very much appreciated

CF, Nailsworth – Dec 2018

Thnak you so much! Incredibly efficient – you rang within minutes of me ordering on line (that was easy too) and arranged a mutually convenient time to deliver the logs (the next day!). The gentleman who delivered the logs was a delight – helpful, courteous, efficient and thoughtful – he could not have been nicer.

PB, Dursley – Dec 2018

Great service, just keep doing what you do. Happy Xmas.

JM, Cricklade – Dec 2018

Excellent service, delivery was super quick and the driver was extremely helpful

KP, Littleton – Dec 2018

Excellent service, easy to order online. Delivery very quick and on time. Good quality logs.

LR, Stroud – Dec 2018

Thanks for getting the logs on the tarp and covering them from the rain!

SJ, Tresham – Dec 2018

Next day delivery – in December – amazing! Always a prompt, efficient, friendly service.

FL, Chalford – Nov 2018

No suggestions. You’re doing a great job. Service is always friendly and helpful. I wouldn’t order logs from anyone else.

TM, Stroud – Nov 2018

Excellent ,my online order led to a speedy phone call back by Luke to arrange delivery time.Wood then delivered early next day even though it was snowing! Thank You to all at Elcombe

AM, Stroud – Nov 2018

No improvement needed. The quality of the wood is excellent, the service is brilliant, all round fab!

PS, Painswick – Nov 2018

First class in every way.

MC, Pitchcombe – Nov 2018

Excellent very fast service. Staff extremely helpful. Wood excellent quality.

TR, Stroud – Nov 2018

The service was first class and helpful.

CP, Chalford – Nov 2018

Brilliant, I am a bit busy & appreciate the ability to order on line, have a quick phone call if needed and then have logs delivered easily – often received on the same day

NS, Amberley – Nov 2018

Ordering online a doddle and great customer service all the way through

GM, Kings Stanley – Nov 2018

Easy website for ordering and info. Very clear. Friendly helpful staff. Efficient quick delivery. Good value for money. Highly recommended.Free kindling.

JS, Burleigh – Nov 2018

Super service all round, wood came quickly after ordering and delivery was placed in the log store so I didn’t have to do a thing.

KC, Stroud – Nov 2018

Great service, exceptionally fast delivery and friendly drivers as well!!

DL, Brimpsfield – Nov 2018

The firewood from Elcombe is always topnotch. My latest load was hand stacked on my back porch. He had to stack logs against windows, which he did very carefully. He took his time and I will definitely be ordering from Elcombe every time. Great wood, great service.

EC, Avening – Nov 2018

Professional and efficient service. I placed the order online and this was followed up with a phone-call. The logs were delivered with no problems the next day. Brilliant service and fantastic logs…. No more smoking from my wood-burner!

IC, Cam – Nov 2018

Great quality, no residue on logburner glass. Length of cut very accurate. Next day delivery was great, speedy service, as usual. Friendly and helpful driver.