Thnak you so much! Incredibly efficient – you rang within minutes of me ordering on line (that was easy too) and arranged a mutually convenient time to deliver the logs (the next day!). The gentleman who delivered the logs was a delight – helpful, courteous, efficient and thoughtful – he could not have been nicer.
Great service, just keep doing what you do. Happy Xmas.
Excellent service, delivery was super quick and the driver was extremely helpful
Excellent service, easy to order online. Delivery very quick and on time. Good quality logs.
Thanks for getting the logs on the tarp and covering them from the rain!
Next day delivery – in December – amazing! Always a prompt, efficient, friendly service.
No suggestions. You’re doing a great job. Service is always friendly and helpful. I wouldn’t order logs from anyone else.
Excellent ,my online order led to a speedy phone call back by Luke to arrange delivery time.Wood then delivered early next day even though it was snowing! Thank You to all at Elcombe
No improvement needed. The quality of the wood is excellent, the service is brilliant, all round fab!
First class in every way.
Excellent very fast service. Staff extremely helpful. Wood excellent quality.
The service was first class and helpful.
Brilliant, I am a bit busy & appreciate the ability to order on line, have a quick phone call if needed and then have logs delivered easily – often received on the same day
Ordering online a doddle and great customer service all the way through
Easy website for ordering and info. Very clear. Friendly helpful staff. Efficient quick delivery. Good value for money. Highly recommended.Free kindling.
Super service all round, wood came quickly after ordering and delivery was placed in the log store so I didn’t have to do a thing.
Great service, exceptionally fast delivery and friendly drivers as well!!
The firewood from Elcombe is always topnotch. My latest load was hand stacked on my back porch. He had to stack logs against windows, which he did very carefully. He took his time and I will definitely be ordering from Elcombe every time. Great wood, great service.
Professional and efficient service. I placed the order online and this was followed up with a phone-call. The logs were delivered with no problems the next day. Brilliant service and fantastic logs…. No more smoking from my wood-burner!
Great quality, no residue on logburner glass. Length of cut very accurate. Next day delivery was great, speedy service, as usual. Friendly and helpful driver.
Excellent, prompt service. Delivery driver(operative?) excellent
Thanks for quick delivery, and for leaving the wood inside the gate next to the shed as requested, even though I was out at the time.
The phone call I received to arrange delivery within 3 minutes of placing my online order was very impressive, and very welcome. That showed superb service, as was the case on the day of delivery when the driver went the extra mile (not literally) in unloading and carrying the nets to my storage area.
Would just like to say how beautifully the logs were stacked for us – almost seems a shame to use them!! Please pass on our thanks to the driver who delivered and stacked
Outstanding! Worth every penny! A VERY satisfied customer. Thanks for your service.
Repeat customer due to excellent service – always confirm delivery arrangements by phone and leave logs tidy where requested and protected against weather.
Very quick delivery, very friendly. Great website and online ordering very easy.
You delivered ultra quickly & the logs were excellent.
Ordered at 1pm delivered by 5pm……..brilliant
Delighted to receive a call on Saturday 9.30am to arrange delivery after having ordered only about 8 hours earlier – very quick service.
Great service and really quick delivery
Service was excellent. Lovely man who delivered and stacked the wood for us.
We are very pleased with the service we received as you were able to deliver within a few hours of our order and gave us a time window. The wood is good quality and packaged well. Many thanks, we will call you again next time we order.
Excellent service. Ordered Monday evening and delivered Tuesday afternoon.
Easy ordering process. Very fast contact to arrange delivery & a really quick delivery to our home.
Great to receive a call straight after ordering on-line and swift delivery that afternoon – great service, well done.
EXCELLENT SERVICE – DELIVERY WITHIN 2 HOURS OF ORDERING VIA WEB !!!
I ordered on line and the following day you phoned me to arrange delivery (delivered that day and put logs in the right place and covered with plastic to protect from rain) Absolutely fantastic service, thank you, a pleasure to deal with you guys. Will definitely be back once these have all gone!
I wish everyone we dealt with were as efficient and helpful as Elcombe wood. Could not fault the speed that Luke confirmed and arranged delivery or the friendly driver.
Excellent personal service. I was contacted immediately after placing my order on the internet to arrange next day delivery. Stacking service was excellent too. Completely satisfied customer thank you
Excellent service, as always. Luke is great to deal with and extremely helpful. The delivery driver should are also great to deal with.
Very efficient service, really friendly and helpful staff and great products!
Absolutely brilliant service, and great kiln-dried firewood. Always lovely to speak to Luke on the phone, he is really personable and helpful.
Excellent service from Elcombe. Nothing was too much trouble especially as delivery to my home due to location was not straightforward. I would certainly use them again.
As always delivered as requested at the right time in a friendly and professional manner.
Very quick service and he unloaded it exactly where I wanted it the logs look great
Once again, your delivery driver was excellent. He went above and beyond to help me prepare for the delivery and was friendly and cheerful throughout. It’s always so easy receiving a delivery from you guys.
Very pleased the wood received was of a good size .And lovely and dry .will defiantly buy from you again .thank you. Very good all round service.
Great prompt service, use this company every year.
The quality of logs is consistently good and better than other suppliers I’ve tried.